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qr44 Terms for Malaysia Account Use

These terms set the rules for opening and using an account on qr44. They cover access, verification, acceptable use and the steps we take when local law, security…

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When These Terms Apply

qr44 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to your account, wallet activity and any request you send through our support channels. If access is restricted in your location, you should not continue, and where local law permits access, you remain bound by these terms from the moment you open, sign

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in or submit details. We may ask for identity checks, proof of payment ownership, or extra confirmation before withdrawals, security changes or account recovery. If you submit false details, try to bypass controls, or use the account for someone else, we may pause or close it.
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The chips below show the local payment rails we recognise in Malaysia, including Touch 'n Go, GrabPay, Boost dan FPX, when they are available for your transaction flow. Any update we post here replaces the earlier version from that date onward.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP PATHS

Where to Send Questions

If you need help with a term, a decision on access, or a request to change account details, reach us through the channels below.

DATA AND ACCESS

How We Handle Account Data

We keep account data only for the purposes set out in these terms: running your login, checking security, recording requests and meeting legal or audit needs where they apply.

Account records

We store the details you submit for login, contact and verification, then keep them only as long as needed for account operation, dispute handling and any retention duty that applies in your location.

Cookies

Cookies and similar tools help us keep sessions stable, remember language choices and spot unusual sign-ins. They do not replace your password or the checks we use for account access.

Security checks

If a request looks unusual, we may ask for a fresh sign-in, a code or supporting details before we act. That step protects your account and helps prevent unauthorised changes.

Retention

We keep records for different periods depending on the task, the dispute cycle and any legal duty. Once a record is no longer needed, we remove or archive it under our retention rules.

Request changes

You can ask us to correct contact details, update a preference or ask about a decision by sending a clear request from the registered account route. We may need extra verification before we make the change.

Contact team

If you want a term-related decision checked again, reply through the support paths listed here and ask for the case to be sent to the account team handling your record.

Questions About These Terms

These are the questions people send most often before they open or change an account. Each answer stays tied to the terms on this page, including access limits, data use, changes, and how to contact us when something does not look right. If your situation depends on local law, the answer below points you to the same rule: use the account only where access is allowed and follow the terms that apply.

They apply when you open an account, sign in, submit details or use any part of the service. If local law limits access where you are, you should not proceed until access is permitted.

Yes. Access depends on local law and the rules that apply in your location. We may block, pause or narrow access if legal, security or account checks call for that step.

Send us a correction request from your registered account route. We may ask for proof before updating the record, especially if the change affects contact details, security settings or identity matching.

We use account data to run login, process requests, keep security logs and meet legal or audit duties where required. We do not keep it longer than needed for those purposes.

Cookies help keep sessions active, remember settings and spot unusual sign-ins. You can manage browser settings yourself, but some functions may not work as expected if session cookies are blocked.

Reach us through live chat, email or the support form and ask for the clause you want explained. We will point you to the relevant wording and the action it requires.

Yes, if the terms are broken, false details are sent, or security checks cannot be completed. We may also pause access while a question is being checked, then tell you what happens next.

qr44 Terms for Malaysia Account Use

Where to Send Questions

How We Handle Account Data

Account records

Cookies

Security checks

Retention

Request changes

Contact team

Questions About These Terms

01 When do these terms start to apply?

02 Can access change by location?

03 What if my details change?

04 How do you use my data?

05 Do cookies affect my account?

06 What if a term is unclear?

07 Can you close or pause my account?

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